FAQ

What genres of music do you work with?

Here at Audio Sorcerer we work with all genres of music. We understand the technical side of audio, both inside and out, and can ensure you a quality end product. We love all music and we can't wait to hear what you'll send our way!

Where can I hear some of your samples?

Our work can be heard on the Samples page. We try to update this page quarterly to showcase new projects we have done.

Do you offer free samples?

Due to our workload and policy of not outsourcing, we are unable to offer free samples.

How does pricing work?

Pricing is available under each service page and updates as you build a quote. You can access the cart at any time by selecting the floating button in the bottom right corner. If you have any questions about pricing please contact us.

Are discounts available?

First time customers can get 20% off their order by signing up for our email list. We also offer discounts for EPs and albums which are already included in the price.

NOTE: Dolby Atmos Mixing & Mastering is excluded from all discounts and coupon codes unless otherwise stated.

What are the turnaround times for the different services?

Mixing (Single) : 7 Days

Mixing (EP) : 2 weeks

Mixing (Album) : 4 weeks

Mastering (Single) : 3 Days

Mastering (EP) : 1 week

Mastering (Album) : 2 weeks

Mixing & Mastering combo services follow the same turnaround times of Mixing.

NOTE: Turnaround times for editing services are dependent upon the size and requirements of a project. A completion date will be determined at the start of a project.

Do you offer rush delivery?

We offer rush delivery on any of our mixing and mastering services. The rush delivery time is simply half the normal completion time.

How do I submit my files to you?

There is an upload form on the following pages:

Checkout Page

Thank You Page

My Account Page under the order section

What format should my files be in?

All files should be in the following formats:

WAV or AIFF files

24 bit or 32 bit float bit depth

Between 44.1 kHz and 96 kHz sample rate

NOTE: It is the customers responsibility to make sure all their files are clean of pops, clicks and distortion prior to sending them to us. We work with what we are sent, no questions asked. If incorrect files were sent to us and we have already begun a project, then a change order will be issued to continue work.

How do I pay for my project?

We accept all major credit cards through our secure checkout portal. Payment must be made in full to begin a project. This allows us to release work as we finish it.

How do I get in contact with you?

We are available via email, phone, text, and social media. Visit our contact page for more information.

IMPORTANT INFORMATION

Guarantee Policy

We guarantee client satisfaction by providing unlimited revisions on both mixes and masters.

We offer all clients our substantial policy.

We expect a potential client to listen to our samples prior to choosing us. Our samples are an exact representation of the sound quality one should expect to receive. Of course, the outcome of the project will be partially determined by the quality of recordings we receive. With the amount of time and effort we put into every project, along with unlimited revisions, we are unable to offer any refunds.

All other services (non mixing & mastering) will receive up to (2) free revisions and don't qualify for the substantial policy. Additional revisions will be price quoted on a case by case basis.

Substantial Policy

After all the revisions are completed the project is called "substantial". This then starts a virtual clock in which the client has (2) months to receive further revisions free of charge. This is a great perk as artists sometimes discover they want an adjustment weeks after the completion of a project. We are one of the few companies out there providing this service.

Terms And Conditions

Orders will be billed under the name "Audio Sorcerer LLC".

Upon payment, the purchaser agrees to the terms and conditions throughout this page and website.

We will provide unlimited revisions on our mixing & mastering services along with our substantial policy, but no refunds.